Presentation

Odigo  is  a  leading  European  CCaaS  software  editor  with  a unique positioning.

Odigo  offers  an  advanced  technology  platform  developed with  in-house  modules  (e.g.  inbound  voice,  IVR,  routing engine)  and  fully  open  to  best-of-breed  3rd  party  features(e.g.   Google   AI),   supported   by   end-to-end   services   (full implementation capability and Telco).

The firm leverages a global telecom and IT infrastructure with 9 Point of Presence in Europe, Americas and Asia allowing customer interactions 24/7 globally.

Odigo employs c.675 people across 5 main locations: France, Spain, UK, Netherlands and Belgium.

*as of December 31st

Why did we invest?

Odigo operates in a fast-growing and relatively fragmented CCaaS market.
Moreover, Odigo is a leading European CCaaS software editor with an attractive value proposition, and a recurring cloud business model backed by a sticky blue-chip customer base.

How do we intend to create value?

We intend to create value for Odigo by completing the ongoing transformation from cloud-native to a pure SaaS model.

We also aim to accelerate Odigo’s internationalization in UK, Benelux, Spain and Germany.

Past performance is no guarantee of future performance.
The profitability of portfolio companies is never guaranteed.